Product Design and Strategy for an Enterprise tool @ Pantaloons | 1 month

Product Design and Strategy for an Enterprise tool @ Pantaloons | 1 month

Negotiation feature for Pantaloon's internal procurement tool, streamlining Purchase Order approvals and communication


Negotiation feature for Pantaloon's internal procurement tool, streamlining Purchase Order approvals and communication


Negotiation feature for Pantaloon's internal procurement tool, streamlining Purchase Order approvals and communication


Product Design, Strategy & Management | 1 month

Negotiation system for Pantaloon's Vendor Management Platform, streamlining Purchase Order approvals and communication


This is a workflow optimization solution for Pantaloons, a high-volume retail company involving Assistant Buyers, Senior Buyers, VP of Buying and their network of 100s of Domestic and International Vendors. The feature introduced negotiation threads and status tracking to improve communication, transparency and decision-making speed.

The challenge

Pantaloons, one of India’s largest lifestyle and fashion retailers, operates 400+ stores across India, processing 400-600 purchase orders including 10,000 to 12,000 assortments monthly from 100+ suppliers. Buyers and vendors currently manage negotiations using Excel sheets with massive datasets while communicating through scattered channels like calls, emails, and chats.


This fragmented approach makes it difficult to locate and assess critical information quickly, creating delays in the procurement process.

Pantaloons, one of India’s largest lifestyle and fashion retailers, operates 400+ stores across India, processing 400-600 purchase orders including 10,000 to 12,000 assortments monthly from 100+ suppliers. Buyers and vendors currently manage negotiations using Excel sheets with massive datasets while communicating through scattered channels like calls, emails, and chats.


This fragmented approach makes it difficult to locate and assess critical information quickly, creating delays in the procurement process.

Who are we designing for?

150+ buyers (Associate Buyer, Assistant Buyer, Senior Buyer and VP of Buying) managing 18 in-house Pantaloons brands, and 200+ domestic and international vendors and their teams who collaborate in the procurement process.

150+ buyers (Associate Buyer, Assistant Buyer, Senior Buyer and VP of Buying) managing 18 in-house Pantaloons brands, and 200+ domestic and international vendors and their teams who collaborate in the procurement process.

Solution

1

Product review for Buyers

Integrated

2

Order finalization and negotiation

150+ buyers (Associate Buyer, Assistant Buyer, Senior Buyer and VP of Buying) managing 18 in-house Pantaloons brands, and 200+ domestic and international vendors and their teams who collaborate in the procurement process.

3

Buyer's profile for negotiation

150+ buyers (Associate Buyer, Assistant Buyer, Senior Buyer and VP of Buying) managing 18 in-house Pantaloons brands, and 200+ domestic and international vendors and their teams who collaborate in the procurement process.

4

Negotiation thread (Vendor's profile)

150+ buyers (Associate Buyer, Assistant Buyer, Senior Buyer and VP of Buying) managing 18 in-house Pantaloons brands, and 200+ domestic and international vendors and their teams who collaborate in the procurement process.

Results

After introducing the negotiation feature, the average negotiation time reduced from 9-10 days to 1-2 days and also improved process transparency by consolidating the communication and making it accessible to all stakeholders.