How did we convert this data into A product?

How did we convert this data into A product?

Following an in-depth exploration of personas, processes, and user journey mapping, the focus shifted towards leveraging these insights to craft a meaningful user experience. The initiative commenced with the creation of wireframes and extended beyond, involving the development of prototypes and thorough testing with stakeholders.


Following an in-depth exploration of personas, processes, and user journey mapping, the focus shifted towards leveraging these insights to craft a meaningful user experience. The initiative commenced with the creation of wireframes and extended beyond, involving the development of prototypes and thorough testing with stakeholders.


WIREFRAMEs | USER INTERFACE | PROTOTYPE

WIREFRAMEs | USER INTERFACE | PROTOTYPE

WIREFRAMES

WIREFRAMES

Once we understood what the users needed, we looked at different design ideas using wireframes. We made sure to focus on keeping the design simple, easy to grasp, and intuitive

Once we understood what the users needed, we looked at different design ideas using wireframes. We made sure to focus on keeping the design simple, easy to grasp, and intuitive

USER JOURNEY MAPPING

USER JOURNEY MAPPING

During initial discovery phase, we took formal as well as informal interviews with potential users. The intention behind initiating these dialogues was to understand unfiltered ground realities through interrogation and speculative inquiry.

During initial discovery phase, we took formal as well as informal interviews with potential users. The intention behind initiating these dialogues was to understand unfiltered ground realities through interrogation and speculative inquiry.

Sections

Inventory

Procurement

Finance

Vendors

user interface

The key goal of interface was to make it intuitive enough for users to understand at the same time, learning curve shouldn’t be high. Additionally, design system was placed in such a way that it helps users to interact with ease and also easier to remember crucial flows.

The key goal of interface was to make it intuitive enough for users to understand at the same time, learning curve shouldn’t be high. Additionally, design system was placed in such a way that it helps users to interact with ease and also easier to remember crucial flows.

Onboarding

Section

Inventory

Procurement

Finance

Vendors

Figma File

Onboarding

Section

Inventory

Procurement

Finance

Vendors

Figma File

process

process

The idea is to understand the whole journey of procurement by laying out the flow of work, involvement of multiple departments, their responsibilities and actions in the procurement process. Our main focus was on finding out what each team does, what their responsibilities are, and the steps they take during the procurement process.

The idea is to understand the whole journey of procurement by laying out the flow of work, involvement of multiple departments, their responsibilities and actions in the procurement process. Our main focus was on finding out what each team does, what their responsibilities are, and the steps they take during the procurement process.

The idea is to understand the whole journey of procurement by laying out the flow of work, involvement of multiple departments, their responsibilities and actions in the procurement process. Our main focus was on finding out what each team does, what their responsibilities

are, and the steps they take during the procurement process.

What approach did we take in

order to solve these issues?

What approach did we take in

order to solve these issues?

What approach did we take in order to solve these issues?

What approach did we take in order to solve these issues?

The data gathered from interviews helped us outline the next steps to delve deeper into

the subject. This information was crucial in charting a strategic plan, guiding us to gain a

more thorough understanding of the insights we were seeking.


The data gathered from interviews helped us outline the next steps to delve deeper into the subject. This information was crucial in charting a strategic plan, guiding us to gain a more thorough understanding of the insights we were seeking.


The data gathered from interviews helped us outline the next steps to delve deeper into the subject. This information was crucial in charting a strategic plan, guiding us to gain a more thorough understanding of the insights we were seeking.


user

understanding

user

understanding

PROCESS

Understanding

PROCESS

Understanding

JOURNEY

MAPPING

JOURNEY

MAPPING

USERs

USERs

To archive synthesizable insight, we made a cohesive interview guide which served as a central line for us to stay aligned on.

To archive synthesizable insight, we made a cohesive interview guide which served as a central line for us to stay aligned on.

After understanding the user’s pain points, it was easy to make an action plan that addressed their specific needs and challenges. The idea was to prioritize key areas for improvement and innovation based on the insights gathered during the discovery phase.

How did we GET TO KNOW

about these problems?

How did we GET TO KNOW about these problems?

How did we GET TO KNOW about these problems?

How did we GET TO KNOW about these problems?

During initial discovery phase, we took formal as well as informal interviews with potential users. The intention behind initiating these dialogues was to understand unfiltered ground realities through interrogation and speculative inquiry.

During initial discovery phase, we took formal as well as informal interviews with potential users. The intention behind initiating these dialogues was to understand unfiltered ground realities through interrogation and speculative inquiry.

Interviews

To archive synthesizable insight, we made a cohesive interview guide which served as a central line for us to stay aligned on. We made a cohesive interview guide which served as a central line for us to stay aligned on.

Do you have any concerns regarding the current process?

“ My biggest concerns is to keep track of the procured item ”

Interview Guide

PROBLEMS WITH THE CURRENT PROCUREMENT PROCESS

OPERATIONAL DIFFICULTIES

BACK & FOURTH

COMMUNICATION

COGNITIVE

LOAD

NO STATUS

UPDATE

meet the team

THOAIF AHMAD

Front and Back-end Development

YANEW

Research and Development

RITIKA

Product Design

MY ROLE :

The prominent responsibility of mine was to facilitate research and design methods to design a feasible

web application.

Project duration : 7-8 weeks

ABOUT

It is a web-based application intended to solve procurement issues in wholistic ways. Some of the issues are miscommunication within teams, the need for constant follow-ups, redundant emails, vendor disputes and frequent delays.

STAKEHOLDERS

Design Teams, Buying and Merchandise team, Inventory, Procurement, Planning, Finance, Vendors

proJECT :

STREAMLINING THE PROCUREMENT PROCESS IN THE REtaIL INDUSTRY

STREAMLINING THE PROCUREMENT PROCESS IN THE REtaIL INDUSTRY

STREAMLINING THE PROCUREMENT PROCESS IN THE REtaIL INDUSTRY

product :

web BASED APP for procurement

AIM :

To streamline procurement operations by navigating through ambiguity and complexities amongst various departments and processes

What approach did we take in

order to solve these issues?

The data gathered from interviews helped us outline the next steps to delve deeper

into the subject. This information was crucial in charting a strategic plan, guiding us

to gain a more thorough understanding of the insights we were seeking.


user

understanding

PROCESS

Understanding

JOURNEY

MAPPING

the takeaway

the takeaway

Through this case study, I learnt the significance of thoughtfully formulating interview questions to extract relevant information from users. The foundation of the product is intricately shaped by insights derived from user input, providing a clear roadmap for developing new features that align with the product's relevance and user needs.

Through this case study, I learnt the significance of thoughtfully formulating interview questions to extract relevant information from users. The foundation of the product is intricately shaped by insights derived from user input, providing a clear roadmap for developing new features that align with the product's relevance and user needs.

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